Is he in the UK? If he made the reservation with the UK office they will not transfer it to the US side. (Very frustrating!) If he made it direct with the US office then he will need to call Cunard, let them know he wants to transfer it to Ambiance Travel phone number 616-405-6950 and they will give him a phone number to fax the request too. He can then call/email me with his confirmation number and name and I will send in a form to Cunard accepting the reservation. It will then be transferred into the our space where the group pricing will be applied as well as the amenities.
Glad he will be joining us!
Cunard Commodore Agency
"Hopelessly lost when not planning a cruise."www.ambiancetc.comNina@ambiancetc.com
- Time to book your cabin on the Cunard group cruises!